Position Network Voice Architect Location Pleasonton, CA Duration Fulltime Technical Skills The Voice Architect oversees the design, architecture, implementation and security of a variety of unified communications in enterprise environments Expert-level knowledge of Avaya Media Servers, VirtualSystem Platform, MCCG-Series gateways, ESS, LSP and Avaya adjuncts Expert-level knowledge of Avaya UC, SystemSession Manager, Communication Manager, IP endpoints, SIP, H.323 Strong experience in designing and supporting globalnational Voice network Strong experience in Avaya Call Center solutions including but not limited to ACD, CMS WFM, NICE Experience with call routing ARS, AAR, VDN, Vector programming Experience with VoIP monitoring tools Strong knowledge of IP networking, Active Directory, DNS, DHCP and other protocols Experience with Avaya messaging platforms (Aura Messaging, MM, Audix, etc.) Experience in Voice trunking including SIP, IP, PRI, POTS, etc. and working with service providers in providing solutions Desirable, experience with various VoiceVideo applications platforms (Skype for Business, Teams, Polycom, Zoom, gateways and technologies Job Summary and Responsibilities Responsible for planning, design and development of Voice network infrastructure of mid- to large-sized projects Provide recommendations, road map and design standards for Voice, Video and Unified Communications technologies in corporate and retail environments Explore alternate designs to fulfill businessproject requirements while maintaining company standards Monitors the Voice network infrastructure and provide recommendation on currentnew Monitoring and Reporting tools for proactive management to minimize outages to Voice systems Supports voice engineering initiatives for projects and ongoing operational support of voice communications services Migration and integration of legacy PBX infrastructure to unified communications May be called upon to assist and responds to criticalhigh severity incidents or service requests Effectively collaborate and communicate with stakeholders and ensure business unit satisfaction Train, coach and mentor team members to ensure effective knowledge management activity Qualification Required, at least 8 yrs experience supporting multi-site enterprise Voice networksystems Desirable, Avaya certifications ACDS, ACIS, ACSS, ACSA or ACE Desirable, Cisco CCNA
Associated topics: cloud architect, equipment, http, information architect, infrastructure, ip, maintenance, senior engineer, system integrator, systems integration architect Associated topics: cloud architect, information architect, infrastructure, infrastructure architect, maintain, maintenance, senior engineer, server, system architect, system integrator
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