Associate Director, Experience Architect


: $175,035.00 - $206,040.00 /year *

Employment Type

: Full-Time


: Information Technology

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A User Experience Architect is a user experience professional adept at planning and designing a consistent experience architecture of our customer facing interfaces and experiences across a spectrum of digital and real-world touchpoints. Partners with business analysts, developers, testers, product owners and compliance specialists to translate requirements into experience architectures. Responsibilities include:* Employs a range of human-centered, accessible design techniques, such as conceptual models, personas, user flows, wireframes, and interactive prototypes, to determine and convey design decisions.* Optimizes experience architecture to promote findability and usability, while accommodating technical and business needs/constraints.* Reviews artifacts and deliverables from peers to ensure they accurately represent or improve upon the U.S. Bank layout, design and interaction patterns.* Accurately interprets how the U.S. Bank brand is applied to interaction modules, screen layouts, style guides, pattern libraries, images, icons and other visual elements.* Formally observes user interviews and usability sessions.* Works concurrently on multiple tasks or projects in an agile environment.* Delivers assets of record, e.g., wireframes, versioned prototypes, flow / process diagrams, etc.* Participates in validating code is built as designed during projects (according to brand standards, style guides and pattern libraries).Basic Qualifications* Bachelor's degree (preferred emphasis on Service Design, Experience Architecture or Information Architecture), or equivalent experience* Eight or more years of related work experience, such as UX or digital industry, with at least four years of team leadership experiencePreferred Skills/Experience* Considerable knowledge of user experience (UX) best practices, interactive design principles, information architecture, and experience architecture; Service Design knowledge a plus* Considerable knowledge of design thinking process and framework, and familiarization with workshop and co-creations* Considerable knowledge of website architecture, interactive design principles, web usability, and online marketing and business needs* Experience with user-centered design from concept to delivery* Experience/familiarity with CSS and responsive design* Familiar with common design software* Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations; internal facing systems experience a plus* Experience collaborating with large teams* Strong communication, facilitation and presentation skills* Ability to problem-solve and work independently
Associated topics: chief executive, chief executive officer, chief information officer, chief technology officer, co founder, director, president, senior director, vice president * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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