Job Summary: Drive and execute Unity Lab Services Asset Management innovation through technology development, deployment, and evolution. In this customer-facing role, a successful candidate will work with cross-functional teams to enhance operational efficiency, market expansion and profitability for asset management technology.
Essential Job Duties and Responsibilities:
Work with customers and Unity Lab Services team members to understand individual customer strategies, business needs and internal barriers to implementation of an asset utilization monitoring solution.
Responsible for managing implementation of asset management and utilization tools and training plans specific to customer accounts.
Gather competitive intelligence and voice of customer input to support positioning and ongoing platform development.
Work with operations, implementation and other key stakeholder groups to develop playbooks for scalable roll out of asset management and utilization tools to support customer engagements.
Support data analytics development and presentation to leverage asset utilization data, service history and other asset information to drive reporting and recommendations for customers.
Bachelor of Science degree in business or a technical discipline.
4+ years of experience in Product Management, Project Management, or Data Analysis.
Strong business acumen and project management skills.
Demonstrated ability to collaborate across a variety of teams (geographic, business type, management style).
Must possess the interpersonal and presentational skills to be able to interact with various levels of Thermo Fisher personnel & customers.
Must possess strong analytical problem solving skills and the ability to communicate complex ideas in a simple way.
Ability to travel up to 25%
Experience in Life Sciences environment is strongly preferred
Lab asset management experience
SmartCapture or other asset utilization or remote instrument monitoring experience
If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, click here for further assistance.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.