• Solstice Sunglasses
  • $30,280.00 -44,620.00/year*
  • Vacaville, CA
  • Retail
  • Full-Time
  • 3645 Brehme Ln

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Overview

Job Title: Retail KeyholderSOLSTICE Keyholders are the Store Managers fleet of right-hands! They are the regular openers and closers of their location, who act as the Manager-on-Duty in the absence of the Store Manager, ensuring the store consistently achieves sales goals and executes all operational functions. This position leads by example and reinforces our customer service standards with the team, representing SOLSTICEs core values and selling culture to create an outstanding store experience.

Responsibilities

Includes all Selling Specialist duties, as well as:

Model and lead store selling and service efforts, ensuring personal goals are met, while driving store sales and productivity

In the absence of the Store Manager, or as assigned, operate as the Manager-on-Duty

Assist with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge; coach and guide Selling Specialists and peers

Stay up-to-date with Corporate communication; ensure the store team is kept informed

Self-motivated/takes initiative to ensure all operational functions are being completed accurately and timely; delegate, direct and prioritize tasks, as needed

When the Store Manager is not present, communicate as needed with the stores District Manager (DM) and Regional Manager (RM)

Partner with SM, DM, RM and/or Loss Prevention to address concerns related to unsatisfactory performance and policy violations in a timely matter

Accountable to opening/closing the store on-time

Ensure visual, housekeeping and safety standards are upheld throughout the entire store

Qualifications

Prior retail or customer service experience necessary, preferably in a similar role; experience with luxury goods a plus

Passion for fashion, trends and style

Demonstrate strong leadership qualities; approachable, engaging with proven conflict resolution skills

Operates well in a fast-paced environment; adapts well to changes in traffic patterns, environments, tasks, etc.; proven time management and organizational skills

Positive attitude and approach to work; remains motivated and productive during downtime

Excellent verbal and written communication skills; is able to adapt style, as needed

Proficient in Microsoft Excel, Word and eMail

Strong attention to detail

Confident and mature

Reliable and punctual

Able to work flexible hours

Ability to stand for long periods of time*

Ability to climb a ladder

Ability to lift and carry 25 pounds

High School Diploma required; some college coursework preferred
Associated topics: cajero, counter, courtesy, courtesy clerk, customer experience representative, customer service, customer service representative, deliver, retail associate, sales associate

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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