Account Management Analyst
Employment Type: Full-Time
Industry: Advertising/Marketing/Public Relations
The Account Management Analyst (AMA) will be responsible for managing a territory of healthcare facilities that purchases medication to treat rare disease patients with chronic life-long genetic diseases. The AMA is a highly motivated, analytically-minded territory manager that secures long-term relationships with Healthcare Providers, gaining their trust and loyalty. The AMA is responsible for tracking, evaluating, and interpreting a patient's adherence to therapy in addition to developing action plans to drive patient adherence. This includes the formulation and use of advanced tracking tools to determine the root cause for deviations, analysis of territory trends, and reporting to appropriate parties. A successful AMA is someone who is able to multi-task, is highly organized, and can utilize strategic analysis and influence to deliver a best-in-class experience: this role is for top performers.
+ Develop and maintain relationships with purchasers, pharmacists, and pharmacy staff at healthcare facilities.
+ Analyze and interpret data using statistical techniques for in-depth evaluation of territory accounts, recognizing opportunities in patient adherence.
+ Core member of opti-team. Provides updates on patient missed doses and patient adherence to therapy on scheduled opti-calls.
+ Presents on territory adherence, trends, and revenue opportunities.
+ Manages analytical processes and techniques for their territory and opti-team.
+ Identify trends and revenue opportunities used by Sales, Finance, Marketing, and Supply Chain to set their short and long term strategies.
+ Demonstrates an acute attention to detail by actively utilizing and maintaining CRM database for territory; maintenance of existing accounts including contacts, order history, dose information, missed doses, and interaction logs.
+ Identify adherence influencers, as well as any additional issues that arise, and work to resolve with opti-team, as necessary.
+ Promote Infusion Reminder Communications to maximize revenue opportunities, while providing an invaluable service to enrolled accounts.
+ Drive achievement of monthly, quarterly, and annual revenue goals by solidifying account relationships via in-person and remote meetings with opti-team counterparts and external clients.
+ Conduct quarterly business reviews and present to the Opti-team directing strategy.
+ Understand the generic healthcare industry, market dynamics, trends, competitors and FDA regulations.
+ Bachelor's Degree and 5+ years of experience in an Analytics role.
+ Account Management, Database or Business Systems Analytics, operations, or financial analytics.
+ Will consider other equivalent experiences.
+ Demonstrated analytical and strong organizational skills with perceptive attention to detail.
+ Ability to analyze and interpret data sets & reports.
+ Ability to communicate effectively with individuals at all levels of an organization.
+ Ability to independently manage a territory.
+ Ability to travel to US accounts for in-service meetings and presentations (10%).
+ Familiarity in working with advanced MS Excel strongly preferred.
+ Familiarity with Salesforce preferred.
+ Familiarity with SAP preferred.
+ Familiarity with pharmaceutical industry a plus.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.
Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe.
Sanofi, Empowering Life
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