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Client Position Title: Field Technical Support Rep
Position Number: 323352
Location: Cambridge, MA
Desired Skill Set:
Customer Service, Field Work, Troubleshooting
Position Description:
**C2C is not available**
**Only U.S. Citizens and those authorized to work in the U.S. can be considered as W2 candidates.**
Job Title: Field Technical Support Rep-
Location: Cambridge, Massachusetts, USA N/A
Duration: 3+ Months
Description:
Manages the onsite delivering of software services, installation and configuration for customer environments.
The job solves various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments.
Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.
Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks.
Good understanding of the general/technical aspects of the job. Organizes own tasks and receives general instructions on all work.
Education: Associates, Bachelor's Degree or equivalent experience. Experience: 4 to 6 years.
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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify).
(Posting required by OCGA 13/10-91.)
Associated topics: associate, client, customer care, customer care associate, customer service associate, customer service specialist, service specialist, support, system support, telephone service representative

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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