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Ref ID: 02100-#######274

Classification: Desktop Support Analyst

Compensation: DOE

You'll be a good fit for this position if you excel at explaining intricate technical information to the non-technical user. You will be a good fit for this position if you are an individual who is most productive in an active and positive environment. Robert Half Technology has a Desktop Support Technician role that may be the position for you, if you're a match for this description. We're looking for motivated candidates with effective problem-solving abilities. This Desktop Support Analyst role is a long-term temporary opportunity based in the Boston, Massachusetts, area.

What you get to do every single day

- Create records of daily data communication transactions, issues and remedial actions taken or installation activities

- Arrange hardware repairs with the appropriate vendors

- Resolve computer problems, and give guidance on appropriate action/solutions

- Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Administer computer desktop support in accordance with established policies and procedures

- Interact regularly and effectively with ticket submitters

- Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals

If interested, please send your resume over to [Click Here to Email Your Resum ]
- 2+ years of desktop support or other related experience

- Comprehensive knowledge of Microsoft Windows 10

- Customer service experience required

- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

If interested, please send your resume over to [Click Here to Email Your Resum ]

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-###-#### to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst
Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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