Retail Fulfillment Associate, Part Time: Galleria At Pittsburgh Mills


: $27,010.00 - $43,180.00 /year *

Employment Type

: Full-Time


: Retail

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Job Overview:As an OmniTeam Colleague, you will be responsible for driving a selling and serviceculture that champions Omni-channel strategies and supports our My Macy'sinitiatives through partnership with colleagues. You will collaborate with thestore team to deliver results in a friction free shopping environment andthrough Omni activities. Perform other duties as assigned.Macy's uses ascheduling plan that allows our associates to participate in the creation oftheir work schedules by managing availability and identifying preferences.Additionally, during key events and peak selling times, Macy's may offer additionalshifts to our associates, which they maypick up using the self-schedulingtool. Details on Macy's schedule options are available during theinterview process.EssentialFunctions: Complete fulfillment orders including pickingmerchandise, packing & shipping orders, and making in store pickup ordersready for customers. Process shippable returns and abandoned in storepickup order. Monitor alerts to ensure Ready On Timecompletion of Buy Online Pickup In-Store (BOPS) orders. Pick Not Found merchandise to improve fill rate. Expedite aged orders to improve the Speed-toShip to our customers. Provide an exceptional customer experience by ensuringthe customer is always the priority. Participating in other support functions asneeded. Assist and satisfy the needs of our in store andonline customer. Be proficient in myShip, handheld devices, POSand MPOS systems including Search and Send and BOPS. Ensure all procedures, policies, and standardsare followed. Perform all functions in an efficient manner, asdirected by the People Leader. Regular, dependable attendance and punctuality. Qualifications:Education/Experience: High School diploma or equivalent required. A minimum of one year of experience in a salesrelated role required.CommunicationSkills: Ability to effectively communicate and presentinformation to customers, peers and all levels of management. MathematicalSkills: Basic math functions such as addition,subtraction and calculating percentages coupled with ability to use mobiledevices ReasoningAbility: Self-starter, able to work independently and aspart of a team and must have good time management skills. Demonstrates ability to build relationships andconvert customers into a client.
Associated topics: client, client service, customer, customer service associate, deliver, retail cashier, retail customer service, sell, store associate, venta * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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