Senior Manager, Client Services PM

Employment Type

: Full-Time

Industry

: Non-Executive Management



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Koddi is looking for a Senior Manager of Client Services to join our growing client services team. In this role, you will be responsible for managing client relationships, task lists, projects, weekly touch points, and in person meetings while driving digital marketing campaign success and client satisfaction.Who you are* You have an Bachelor's degree in Business Administration or a similar field* You have 5+ years experience in client services/digital advertising* You're a Microsoft Office expert (especially Excel, PowerPoint)* You have strong project management and prioritization skills* You have 4+ years experience with digital marketing channels (Display Media, SEM, Metasearch, Social Media)* You have 3+ years experience with SaaS platforms* You're extremely organized and detail-oriented* You are capable of managing multiple priorities* You have strong communication skills* You're adaptable and able to thrive in a fast-paced environmentWhat you'll do* You will act as the main point of contact for clients* You will meet with clients to provide updates on digital marketing campaign performance, projects, and open items or questions* You will review daily reporting to continue strong campaign performance and identify any potential challenges* You will develop and deliver client presentations regarding performance, product enhancements, and project planning* You will build and deliver campaign testing framework, updating frequently* You will measure and maintain a high level of client satisfaction* You will communicate with our support, product, and technology teams to ensure that projects and open items are being prioritized and delivered upon properly* Communicate with external partners to develop strategic opportunities for clientsWho we areForging a better path for travelers through integrity, insights, inclusivity, and innovation.Getting the experience right, together.Koddi is a cloud provider of marketing technology for travel brands. Our partners leverage the Koddi platform and its fully automated and customizable reporting features to manage marketing investment for hundreds of thousands of hotel properties globally. We're proud to be headquartered in Fort Worth, Texas with additional offices in New York, Ann Arbor, Austin, San Francisco, and D?sseldorf.

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