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Hydrow is looking for an Operations Manager, Key Accounts to join our team!We are looking for a self-starter to be part of Hydrows Supply Chain team;you will work with our Sales, Marketing and Finance departments, along with our 3PL to manage the logistics and delivery to our retail partners and wholesale accounts.IN THIS ROLE, YOU WILL BE RESPONSIBLE TO:Work closely with our internal Sales and Marketing teams on forecasting and long term planning for our retail accounts.Lead the set up and EDI implementation from the logistics side on all B2B orders in regards to onboarding retailers, specific retailer requirements, supporting delivery dates and minimizing/eliminating chargebacks.Manage freight logistics for retailers, including pricing, tracking and follow up on delivery issues.Create and implement client-focused solutions, maintain vendor complianceDevelop and implement operational policies and procedures to support accounts and internal operations, including any returns.Build and maintain client relationships, including those with 3PL, and freight warehouses.As Hydrow is an early stage company, this role is likely to evolve over time as our distribution channels expand and other needs arise.REQUIREMENTSBachelors Degree in Business Administration, Supply Chain or equivalent.Minimum of 5+ years in supply chain, warehousing or business planning.Supervisory experienceProven experience with retailer and distributor interaction with regards to sales, inventory and shipping.Experience in Net Suite a plusCommitment to meeting deadlines without compromising quality.Strong communication and project management skills.Good analytical, documentation and process skills.Excellent Microsoft Office skills requiredHydrow supports active lifestyles and encourages team members to not only interact with the Hydrow platform, but other competitive platforms on a regular basis.IDEAL CANDIDATES MUST BEHands-on, internally driven and able to work both independently and collaboratively in a dynamic, fast-paced startup environment.Willing to jump in and help out where needed, even in areas that are outside the job description.Strong interpersonal and communication skills are imperative.Strong organizational skills, ability to multitaskREPORTS TO:Chief Operating Officer

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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