835 Som Center Road, Mayfield Village, OH 04413AUTOMOTIVE SERVICE ADVISORDue to high traffic and growth, Deacons Chrysler Dodge Jeep Ram is looking to hire more Service Advisors. Automotive Experience is preferred but not required. Dont miss this opportunity to join a great service team and receive a solid compensation package. Deacons believes culture makes a difference and strives to build lasting relationships with our employees, customers, and community. We value our employees and invest in their success!We offer:Competitive pay planExcellent, ongoing training!Medical and Dental insurance401(k) planA positive, professional environmentState-of-the-art facilityCareer advancementEmployee discountsClosed on Sundays and major holidaysResponsibilities Service Advisor:Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous serviceAdvise customers on necessary/suggested services and costs; including special promotionsAnswer technical questions about vehicle problems, warranties, service and repairsAssist in ordering parts and tools as necessaryOversee administration of warranty claimsFollow the status of a customer's vehicle from service bay entry through completion of workKeep customers informed of any changes that occurUpon completion of work, review work order with customerProvide a completely satisfied customer experienceSchedule appointments for service/maintenance/recall workDistribute work efficiently between techniciansQualifications and Requirements - Service Advisor:Automotive Service Advisor and/or dealership experience preferred but not requiredFantastic customer service and communication skillsFriendly personalityTime-management skillsProfessional, well-groomed personal appearance and a positive attitudeTeam-oriented and self-motivatedAble to work with little to no supervisionStrong computer skillsGood multitasking and organizational skillsPlease upload your resume and complete the online assessmentClean driving record and valid driver's licenseHigh school diploma or equivalentApplicants must pass pre-employment testing to include background checks, MVR, and drug screenWe are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.