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Highgate Hotels



Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.




Location



An unrivaled blend of warmth, authentic heritage, and contemporary sophistication attract travelers from around the world to Boston's most beloved hotel, the Boston Park Plaza. With the recent completion of a $100 million landmark transformation of all guest rooms, meeting space and public areas, guests quickly discover that this 1927 historic hotel is still classic, timeless, and always in-style. The hotel features 1,060 guest rooms (including 57 suites) plus onsite amenities.This historic and vibrant hotel is located in Boston's Back Bay neighborhood, just steps away from Boston Common and within walking distance of world-renowned Newbury Street, the Financial District, Faneuil Hall Marketplace, and a host of other famous historical Boston sites.




Employment Status



Full-Time




Overview




Do you have what it takes?

Do you have years of experience in Catering Sales with a Boston Hotel or Event Company?

Are you able to manage a client's every request without breaking a sweat?

Can you handle selling a wide variety of gorgeous event space while making sure a group's needs are met, all with a genuine smile?

If so, this might be the job for you.



This role is Catering Sales Manager, but depening on experience it could also become a Senior Catering Sales Manager role.




Who we are: A team of hard-working, fun-loving, catering and conference service professionals that can execute a flawless function from start to finish and have a great time doing it.




What we're looking for: An energetic and engaging individual with previous experience in selling and planning various events including Gala, Corporate and Fundraising events. Must have advanced knowledge of food and beverage, meeting room set up, event flow, and sales/contract negotiations with the ability to maintain current repeat business while soliciting new business. An aggressive, outgoing, and self-motivated person with a pleasant, professional, and consistently upbeat attitude. Ability to exercise sound logic and judgement in evaluating situations and utilizing appropriate resources is key. Must get along well with others. You'll be joining a team that cares about eachother and has fun, with a job that offers a competitive salary, benefits, and some fabulous perks (for more about our growing company, please see below).




Responsibilities




Responsibilities:

Comprehensive knowledge of meeting room setups and amenities, and all operational departments within the hotel.

Interact with outside planners and vendors for event setup, with a pleasant demeanor.

Maintain pricing integrity and propose upscale menus for clients.

Manage existing accounts and follow up with client re-solicitation to capture future business.

Work closely and amicably with Banquets, Culinary and all operating departments including guest services, reservations, housekeeping, audio visual, accounting, restaurants, bars, and engineering.

Manage the function book and adjust space in order to ensure maximum potential revenue.

Ability to supervise and mentor Catering Coordinator

Plan and execute special events in conjunction with the Director of Catering and Events

Use feedback from Meeting Planner evaluations to improve service and quality.

Understand sales techniques and contract negotiation

Understand business trends and how to uncover business as it relates to specific market

Accurately participate in REVMAX meeting in order to maximize the yield of function space, ability to place business in the right space at the right time

Ability to detail a Banquet Event Order with accurate information and produce Diagrams for events

Ability to meet and exceed financial goals and accurately forecast events

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives

Qualifications




General Requirements:

Naturally friendly and customer-centric, upbeat and willing to have FUN on a high performing team and effectively communicate both verbally and written, with all level of employees and guests in an attentive, courteous and service oriented manner.

Proven ability to multitask and prioritize departmental functions to meet deadlines as it relates to distribution of event details

Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which includes wearing nametags. Professional image and conduct at all times as you will directly reflect the Boston Park Plaza hotel.

Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations including PCI compliance when handling credit card information. Adhere to all payment policies.




Physical requirements:

Flexible and long hours sometimes required based on business demands

Occasionally lifting/exerting up to 50 pounds and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Must be able to bench press over 250lbs.. just kidding! seeing if you were paying attention ;)




Education & Experience:

Bachelors degree preferred - specializing in Hospitality or Sales a plus.

At least 3 years of progressive sales experience, specializing in Catering/Hospitality Sales, preferably within greater Boston area.

Must be proficient in Windows, Delphi experience preferred.


Associated topics: administrative, director of sales, leader, manager, sales director, sales executive, sales management, shift lead, supervisor, team lead

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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