User Support Specialist (Hoquiam)

Arnold & Porter in Hoquiam, WA

  • Industry: Customer Service/Call Center - Help Desk
  • Type: Full Time
position filled

The Business Resource Center (BRC) of Arnold & Porter has an opening for a User Support Specialist in the Washington, DC office. The Specialist is responsible for producing high quality documents and providing excellent client service to the Firm and the Firm's clients. The hours for this position are Tuesday - Friday 4:30pm to 12:00am and Saturday 9:00am to 5:30pm.

Responsibilities include, but are not limited to:
Maintaining advanced proficiency of software used by the Firm (i.e., Word, Excel, PowerPoint, Winscribe, Nuance & Adobe Professional, SnagIt) to produce high-volume, time sensitive legal documents.
Preparing and editing legal documents and correspondence such as contracts, agreements, summons, complaints, motions, subpoenas, closing documents, etc.
Converting documents.
Preparing, printing and organizing large Excel documents as well as producing PowerPoint presentations.
Answering and responding to telephone requests/inquiries in a professional manner.
Maintaining proficient knowledge of hardware used within the BRC (i.e., transcription equipment, scanners, and printers).
Maintaining an expertise in databases used by the Firm (i.e., FileSite, InterAction, etc.)
Entering necessary data into the BRC database for tracking purposes.

Qualifications:
High school diploma or GED required.
Minimum two years of experience working in a document processing department within a legal environment or two years of experience supporting attorneys in an administrative capacity.
Proficiency in all software used by the Firm (MS Office Suite, Chrome River, Intapp Time Entry, Innova, etc.)
Proficiency with FileSite or a comparable document management system.
Competency using Styles, Headers and Footers, Section/Page Breaks, Page Numbering, Table of Contents/Authorities, etc.
Proficiency with legal terminology and standard legal procedures.
Excellent administrative and communication skills to include strong organizational and prioritization skills.
Strong database and Internet research skills.
Ability to multitask and have a sense of urgency with the workload.
Ability to work well in a team environment and be adaptable to change.
Excellent client service skills.
Flexibility to work additional hours, as necessary.

Arnold & Porter Kaye Scholer LLP is an equal opportunity and affirmative action employer that does not discriminate on the basis of race, color, creed, religion, national origin, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), age, marital or partnership status, familial status, sexual orientation, gender, gender identity, gender expression, transgender, physical or mental disability, medical condition, family leave status, citizenship status, ancestry, genetic information, military or veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Our Firm's equal opportunity policy applies to all employment practices and terms and conditions, including, without limitation, recruitment, employment, assignment, training, compensation, benefits, promotions, disciplinary action and terminations.


Associated topics: client, front desk, information technology analyst, network, pc, service, support, systems administrator, technical support specialist, technician iv

You may be interested in these similar jobs!
At Home Part-time Product Tester - $25-$45 hr.
American Consumer Panels in McCleary, WA

In-Home Usage Tester (Product Tester from home) Part-time Presently we're recruiting Product Testers (from home) in several US cities to expand our …

Read More
Physician: General Gastroenterologist Need in Washington | JOB-2619162
CompHealth in Elma, WA

A bread and butter general gastroenterologist is needed in Washington. There is a strong need for a GI in the community with only one other GI physic…

Read More
Outpatient Surgery Staff Nurse PACU RN
Clinical Management Consultants in Aberdeen, WA

A Western Washington Medical Center is seeking experienced PACU Staff Nurses to join their busy Ambulatory Surgery Center. The Perianesthesia Staff N…

Read More
Nurse Practitioner-Family Practice (Hoquiam)
Barton Associates in Hoquiam, WA

A clinic in Washington state is looking for a family practice nurse practitioner to provide locum tenens coverage for approximately four months, begi…

Read More
Sitter Needed For 2 Dogs, 2 Cats In Hoquiam
Care.com in Hoquiam, WA

Seeking a sitter near Hoquiam for 2 dogs, 2 cats.

Read More
Hardware Support Specialist (Aberdeen)
U.S. Conference of Catholic Bishops in Aberdeen, WA

This position supports Computer/Printer Hardware. Serves as backup to the Software Support Specialist position when necessary. Assist the Senior Netw…

Read More
Customer Service Representative Agent Earn Side Income - Join Focus Group Panelist ($750/week) (Hoquiam)
Apex Focus Group in Hoquiam, WA

Seeking motivated individuals to participate in National Focus Groups and Clinical Trial studies. Earn up to $750/week in your spare time. Must regis…

Read More
Web Developer - OCI Cloud Platform Team (JoinOCI) (Hoquiam)
NetSuite in Hoquiam, WA

Detailed Description and Job RequirementsResponsible for creating, evaluating and modifying prototypes to support evolving hardware and software…

Read More
Senior Interaction Designer - (JoinOCI-UDX) (Hoquiam)
NetSuite in Hoquiam, WA

Detailed Description and Job RequirementsResponsible for creating, evaluating and modifying prototypes to support evolving hardware and software…

Read More
e-commerce Marketing Specialist (Hoquiam)
U.S. Conference of Catholic Bishops in Hoquiam, WA

The e-commerce Marketing Specialist supports the Assistant Director, Marketing, and Episcopal Resources. In collaboration with the Department of Comm…

Read More
Permanent Dermatology Physician in Washington (Aberdeen)
MyDermRecruiter in Aberdeen, WA

Dermatology physician employment in Washington : Dermatology Physician Opportunity in Seattle, Washington Job #10792861 Very successful, well-establi…

Read More
Speech Language Pathologist needed for School Based Job Position
Sunbelt Staffing in Hoquiam, WA

Interviews are currently being scheduled for speech language pathologist in the Hoquiam, WARequirements:Current WA SLP Licensing w ESA CertificateASH…

Read More
Speech Language Pathologist Job Available in the Hoquiam, Washington Area
Soliant Health in Hoquiam, WA

I am currently searching for a speech language pathologist (SLP) who would be interested in working in the Hoquiam area. New graduates in their clin…

Read More
Registered Nurse - RN - Corrections
Accountable Healthcare Staffing in Aberdeen, WA

Registered Nurse - Immediate and Future Travel / Local Contracts and Per Diem Availability - Local or Travel Correctional Contracts! Currently seekin…

Read More
Class A CDL - Team Truck Driver
Schneider in Aberdeen, WA

Team truck driver compensation is among the highest in Schneider's fleet. Earn up to $0.47 per mile* starting pay and average 5,500 miles per week (w…

Read More