Where good people build rewarding careers.Think that working in the insurance field cant be exciting, rewarding and challenging? Think again. Youll help us reinvent protection and retirement to improve customers lives. Well help you make an impact with our training and mentoring offerings. Here, youll have the opportunity to expand and apply your skills in ways you never thought possible. And youll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.Job Description Allstate Insurance Company has an exceptional career opportunity for an Entry Level Inside Liability Adjuster in Roanoke, VA! As an Allstate Liability Claim Adjuster, you will play a vital role to ensure we deliver on our promise to help restore peoples lives after they experience a loss. You will be responsible for investigating minor single- and multi car auto accidents to determine liability. You will analyze police reports and interview accident victims via the phone, to evaluate the cause of the accident, whos at fault, and to what degree. You will also work directly with customers to guide them through the claims process in a caring and professional manner, and to negotiate fair and equitable settlements. You will be challenged to manage multiple cases simultaneously and document every step of activity for each claim on Allstates state-of-the-art, computerized NextGen claims system. Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement. Please note, there is a required 2-week training that will take place in Wheeling, IL. What you will do:Deliver exceptional and courteous customer serviceInvestigate, evaluate, and negotiate liability claims to ensure a positive customer experienceAccurately document claims information using Allstates state-of-the-art NextGen claims systemWork collaboratively with a team in a fast-paced environmentAchieve targeted performance goals to support Allstates industry leading operation standardsDetermine applicable coverages in basic claims involving a single claimant and determines applicable coverage limits in basic claims involving multiple claimantsTake recorded statements from claimants, insureds, witnesses, etc. and prepares summariesReview investigation notes and determine claim value, coverage and liability for basic claims What we offer:Starting Salary: Mid-40s with no experience; experienced applicants in insurance claim handling have an opportunity to earn more! Ability to Grow to Leadership RolesGenerous Paid Time Off, 401(k) and PensionJob Qualifications You want to utilize your customer service skills to help restore peoples livesYou have a strong desire to make a difference through compassionate customer serviceYoure an empathic, upbeat and friendly self-starter who can work independently, as well as, on a teamYoure excited about solving problems and coming up with creative solutionsYou feel comfortable working within the Microsoft Office Suite and would be excited to learn new technologyYoure organized and able to multi-task in a fast-paced environmentYoure known for clear and professional communication both written and verbalYou have a bachelors degree and/or prior customer service experience Being bilingual and/or having prior military experience is a plus You can view all Allstate benefits @ candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.Good Work. Good Life. Good Hands. As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, youll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.Allstate generally does not sponsor individuals for employment-based visas for this position.Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click \"here\" for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click \"here\" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.It is the Companys policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employees ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race, religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment Associated topics: adjuster, bodily, claim examiner, claim investigator, claimant, damage, fraud, insurance examiner, liability, title examiner
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.