Director of OperationsSheraton Midwest City Hotel at the Reed Conference Center

Aimbridge Hospitality in Oklahoma City, OK

  • Industry: Hospitality - Food Services - General Operations Manager - Food Services
  • Type: Full Time
  • $46,936.67 - 143,600.00
position filled

As the Director of Operations, you will fill a key leadership role with an industry-recognized leader in hospitality management services. You will oversee and function as the strategic business leader of the property?s Hotel Operations, to include Front Office, Guest Services, Spa, Fitness Centers, Housekeeping and Maintenance. Previous guest services, housekeeping and maintenance experience preferably in a full service hotel is essential. Your experience and expertise will focus on maximizing profits, developing and retaining employees and exceeding guest expectations.

The ideal Director of Operations candidate will:

  • Have 2-5 years of experience in Hotel Operations Management in a full service, resort property with multiple F&B outlets and extensive event space and brand experience preferred.
  • Be incredibly friendly, customer centric, love to smile and radiate a positive and accommodating attitude while interacting with customers.
  • Manage the hotel?s operations departments through a hands-on approach, motivating employees, ensuring employee development and retention and conducting regular employee meetings.
  • Be experienced in leading a housekeeping team in a multi-unit facility requiring daily cleaning of 200 or more rooms and front office guest services experience.
  • Schedules staff?s work schedules and duties according to productivity standards and forecasted occupancy; monitors staff?s adherence to schedules and duties.?
  • Protect the hotel and its assets through enforcing and maintaining a preventative maintenance program.
  • Conducts monthly department meetings to review new procedures and solicit input from all employees.
  • Recruits, hires, trains and provides career development for staff; conducts performance evaluations and provides feedback for employees.
  • Conducts training classes regarding safety, security, department procedures and service guidelines.
  • Actively participates in sales discussions, meetings and plans. Knows key account executives and business base. Knows monthly production levels for each sales person on the staff.
  • Responds quickly to guest requests/complaints in a friendly manner. Relays appropriate requests or complaints to appropriate subordinate or manager. Follows up to ensure guest satisfaction.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Sheraton Midwest City Hotel at the Reed Conference Center

151 Room Hotel

Our Hotel

This is the only full service hotel in Midwest City, OK located 5 minutes from Tinker AFB, business office parks, shopping and within 10 minutes from downtown Oklahoma City Bricktown and Entertainment District, Chesapeake Arena and Cox Convention Center. Spacious rooms are designed for comfort and convenience for work and play, complete with free in-room safes, bottled water and mini fridge. Our Midwest City hotel features a concierge lounge, restaurant and bar, Starbucks Coffee and free wireless internet. Guests can relax in our indoor pool and workout in our upgraded 24 hour fitness center. The hotel connected to the Reed Conference Center features over 30,000 square feet of flexible meeting space for special events, conferences and conventions and boasts over 10,000 square feet of outdoor space with beautifully landscaped grounds.

Aimbridge Hospitality - 5851 Legacy Circle, Suite 400, Plano, TX 75024 - 972-###-####

Associated topics: administrative coordinator, administrative support, assistant, associate, beverage, document, facilities, front office, food, operations director

You may be interested in these similar jobs!
Assoc Director, Business Development
United Technologies Corporation in Oklahoma City, OK

**Job ID:** 01384931 **City:** Midwest City **State:** Oklahoma **Country:** United States **Category:** Strategic Planning **Job Type:** Full T…

Read More
Event Manager
BridgeTower Media in Oklahoma City, OK

The Journal Record, an award-winning daily general business, legislative and legal news source in Oklahoma City, has an opening for an experienced,…

Read More
RN, Registered Nurse - Behavioral Health - Full Time
AllianceHealth Midwest in Oklahoma City, OK

SunIRef:Nurse:titleRN, Registered Nurse - Behavioral Health - Full TimeAllianceHealth Midwest29 reviews-Midwest City, OKAllianceHealth Midwest29 revi…

Read More
Associate Director, Business Development
UTC Aerospace Systems in Oklahoma City, OK

Date Posted: 2020-01-21-08:00 Country: United States of America Location: PW146: Oklahoma City, OK 2701 Liberty Parkway, Midwest City, OK, 731…

Read More
Veterinary Medical Director
BluePearl Veterinary Partners in Oklahoma City, OK

BluePearl Veterinary Partners in Oklahoma City, OK is seeking a board-certified specialty Veterinarian with several years of clinical experience who …

Read More
Development Center Director
Rural Sourcing in Oklahoma City, OK

Development Center DirectorLocationOklahoma City, OKJob Code1043# of Openings1Development Center Director - Rural SourcingRural Sourcing is hiring a …

Read More
LA Stipend Coordinator and PAS-BAS Assessor

Job Description ---The Program Specialist II is responsible for coordinating the Leadership Academy Stipend programs and performing Program Admi…

Read More
Sous Chef 1
Elior North America in Oklahoma City, OK

Elior North America Position Sous Chef 1 Department Food Service Staff Req #: Date_Posted February 1, 2020 Location: 2000 Remington Pl, Lancer Oklaho…

Read More
Event Server
Mary Eddy's in Oklahoma City, OK

21c Museum Hotel Oklahoma City believes our employees are our greatest asset. This philosophy translates into a pretty great work environment. Our dy…

Read More
Volunteer Marketing Strategy Consultant for Children's Arts Guild
Taproot Foundation in Oklahoma City, OK

skilled volunteer support through Taproot Plus. Taproot Plus is an onlineplatform that connects nonprofits to professionals seeking strong opportunit…

Read More