Manager, Global Conventions and Exhibits (Joliet)

AbbVie in Joliet, IL

  • Type: Full Time
position filled

Business Services is a part of the Enterprise Strategies group that provides business support services across AbbVie in order to drive efficiencies, business outcomes and ensure compliance.Business Services plans and executes internal and external meetings and congresses for employees, HCPs and Patients ensuring business outcomes in addition to meeting all regulatory and financial compliance requirements.

The Manager, Global Exhibits is responsible for managing a direct staff of Exhibit Account Managers (EAM) as well as individually planning global exhibits.The position is responsible for supporting all global congresses and exhibits. The team supports all functions within AbbVie including Commercial, R&D, Operations and Corporate functions.The Manager leads and develops their teams while simultaneously providing direct reports with the appropriate direction required to navigate the organization and successfully plan and project manage all assigned congresses/ exhibits. The Manger also gives direction and oversees the financial, compliance and reconciliation aspects of every event.

Key Responsibilities Include:

  • Oversight of the planning and execution of assigned Exhibits/Congresses.
  • Participates in the creation of annual BSG/M&E strategic plans. Works closely with cross functional partners to understand emerging the business needs
  • Demonstrates and utilizes holistic understanding of exhibit planning process including financial, compliance and close out responsibilities
  • Identifies strategic and operational business improvements and innovations to enable efficient and effective delivery of organizational strategies.
  • Directs and manages projects including execution of initiatives and tasks aimed at improving or simplifying the planning process while also improving the skill sets of direct staff.
  • Responsible to assign work and review workload to ensure staff levels align with departmental capacity.Continually assesses organizational change impact on staffing and resources needed to support the business.
  • Works with BSG leaders to develop communication plans, message and tactics supporting BSG and AbbVie stakeholders.
  • Influences business leaders and effectively collaborates cross-functionally to deliver business results.
  • Manages a portfolio of projects that are related to process improvements overseeing timelines and deliverables.Identifies and implements projects that improve the congress exhibit experience or allows Abbvie to execute more cost effectively.
  • Partners with BSG Program Compliance and CCG Managers to ensure alignment across organizations on processes used by both functions related to meeting budgets, purchasing, compliance and reconciliation.
  • Works with OEC and other Compliance Committees across AbbVie supporting their compliance needs associated with meetings, exhibits and HCP engagements.
  • Responsible to oversee meeting/exhibit expenses and ensure that all expenses align with AbbVies financial policy and procedures, compliance, and financial and purchasing policies.
  • Manage cross-functional relationships within Business Services Group and other functions including; Program Compliance, Office of Ethics and Compliance (OEC), Finance, Purchasing, Travel and Third Party Vendors
  • Develops, maintains and communicates knowledge within organization of Global and local requirements associated with congresses/exhibits executed across all Affiliates. Works closely with Program Compliance and Affiliates to ensure Global programs executed within the country are compliant.
  • Develops and maintains relationships with third party vendors in the meetings/exhibit industry.Stays abreast of industry trends and continuously assesses opportunities for AbbVie.
  • Tactical management of exhibit-related tasks including, but not limited to:
  • Work with brand teams to determine strategy for booth design and booth experience
  • Manage development of creative materials including booth panels, traffic builders, and other promotional opportunities
  • Budget and reconciliation, relative to the exhibit
  • Association management
  • Liaise with exhibit house and I&D vendor
  • Act as advisor and project manager for the brand teams, Global Medical Affairs, etc.
  • Overall project management of exhibit space
  • Produce post show reports for program and cost review
  • Review event bills for accuracy, and approve payment
  • Required to maintain and update program data in meeting and event technology system of record and Convention calendar information
  • Basic:
  • Previous Management experience required. Demonstrated ability to lead a team and develop staff.
  • Bachelors degree and 5+ years of trade show related experience, preferably in healthcare, pharmaceutical or other highly regulated industry
  • Must Possess excellent strategic thinking, analytical, planning and organization, leadership and communication skills
  • Ability to communicate effectively both in writing and orally to stakeholders and to senior leaders.
  • Previous experience utilizing technology to enhance and improve processes including deployment across multiple countries.
  • Ability to multi-task and oversee several operations at one time, face many deadlines and coordinate activities of different groups of individuals.
  • Additional Information
  • AbbVie is an Equal Employment Opportunity employer: gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic., we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer
  • Significant Work Activities and Conditions: N/A
  • Travel: Yes, 75 % of the Time
  • Job Type: Experienced
  • Schedule: Full-time

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